Check-Out Time Policy:
If your pet has not been checked out by the 12pm check out time, a Daily Care Rate of an additional night’s charge will be charged for each pet. The Daily Care Rate applies Monday through Saturday.
If you elect to purchase a bath or groom for your pet during their stay, the Daily Care Rate will be waived and you are welcome to extend your pick up time to any time before 7:00pm (closing) at no additional cost to you.
Saturday: Check out times are from 8am-5pm.
Sunday: We offer Sunday pick ups as a courtesy to you; however, a full night’s stay will be incurred for this service. Available 4-6pm.
If you fail to cancel within 72 hours prior to the drop off date for boarding, you are required to pay at least half the stay.
If you have any questions about the above information, please give us a call and we’ll be happy to help! (919) 562-1003.